CUSTOMER RETURNS · MYSTERY BOXES
Discover your
next mystery box.
Explore customer returns boxes in three sizes. Choose your box, read the details and enjoy finding something unexpected.
Free delivery
To the UK and Germany
10–15 days
Estimated delivery time
30-day returns
No reason required
Customer support
gkk-28@qq.com
THE COLLECTION
Three sizes. Your next discovery.
Choose the format that suits you. Individual contents and brands vary between boxes.
-
Small Customer Returns Box
34.62 € -
Medium Customer Returns Box
58.49 € -
Large Customer Returns Box
94.31 €
KNOW WHAT YOU’RE CHOOSING
The surprise is inside.
The details come first.
Customer returns are different from brand-new retail goods. Packaging, condition and contents can vary. We encourage you to read the product information before choosing a box.
HOW IT WORKS
From choosing to unboxing.
01
Choose your box
Compare Small, Medium and Large, and read the product details.
02
Review your order
Check your selection, delivery address and order total at checkout.
03
Make a discovery
Your box ships from China, with free delivery to the UK and Germany.
OUR STORY
A little curiosity.
A different way to shop.
Myboxjoy brings together the enjoyment of discovery and practical information about customer returns. Explore the range at your own pace, with support when you need it.
BUYING GUIDE
Make a more informed choice.
THE BASICS
Box or pallet?
Understand the different formats before choosing your order.
PRODUCT CONDITION
Customer returns, explained
What returned goods can mean for packaging, contents and condition.
BEFORE YOU BUY
Your first box checklist
A short guide to product information, delivery and returns.
What is a customer returns box?
A parcel containing a selection of goods returned by customers. Packaging and condition may vary. Read the individual product description before ordering.
Can I choose the individual items?
The individual items in a mystery selection cannot be chosen. Specific brands, devices or resale values are not guaranteed.
Where do you deliver?
We offer free delivery to the United Kingdom and Germany. Orders ship from China, with an estimated delivery time of 10–15 days.
What is your returns policy?
You can request a return within 30 days of receiving your order, without giving a reason. Contact gkk-28@qq.com for the return instructions.